Software or firmware update will not install | BOSEbuild™ Headphones
If an update is not successful:
Click here for suggestions:
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
Uninstall and reinstall the Bose Updater tool.
In case an issue occurred with the updater, uninstall it from your computer, download and reinstall it from btu.bose.com, then try again.
Temporarily disable antivirus or firewall software on the computer.
In case the updater is blocked by security software on the computer, disable security software and try again. Be sure to re-enable the software when finished.
