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No audio from product | FreeSpace® 360P
On the receiver or amplifier, turn off the Tape Monitor, if available.
Some receivers have a Tape Monitor option (typically a button or switch on the front of the receiver). If enabled unintentionally, it can limit or mute audio. If available on your receiver, turn off the Tape Monitor and try again.
If the receiver has a Speaker A/B option, check that the correct speakers are selected.
Many receivers can connect two sets of speakers. On these receivers, there is often a button or switch labelled Speaker A/B that lets you hear on or both sets of speakers. If your receiver has this option, change the Speaker A/B switch and listen for a change. (Tip: A and B normally correspond to the speaker connection labels on the back of the receiver. So, if your speakers are connected to Speakers A, be sure Speakers A is selected on the receiver.)
Check that that the correct audio input source is selected.
If multiple audio sources are available or connected, be sure the correct source is selected. For example, if the audio device you want to hear is connected to the an input labelled AUX, be sure that AUX input selected.
Check the condition of the speaker wires and be sure they are secure at both ends.
Check the speaker wires for any kinks, scratches, cuts or damage. Replace any damaged wires and check that they are securely connected at both ends.
Bypass any speaker selector box that may be connected.
If you are using a speaker selector device, disconnect it from the system. If the speakers now work with the speaker selector box removed, the speaker selector box is either incompatible, improperly connected or defective. Contact to the speaker selector box manufacturer for assistance.
