Expansion remote does not work | Lifestyle® 28 Series III DVD home entertainment system
Try using the remote while standing close-by the system console.
The remote control typically works within 65 feet (20 meters) of the system console. If the remote only works when it is close to the console, see Remote control does not work from a distance.
Determine if "Other Rooms Are On" appears on the display.
- Press the All Off button under front panel door on the media center to be sure all rooms connected to the media center, including the main room, are off
- With the system off, look at the Lifestyle media center display and select FM using the expansion remote. If the message "Other Rooms Are On" appears on the display, the expansion remote is working. Verify the setup of the expansion product(s)
Make sure the proper expansion remote is being used.
A remote designed to operate another system will have partial or no functionality when used with the wrong system. Verify that the model number on the back of the remote is compatible. For information on Compatible Bose Expansion Remotes, see Specifications for the media center
Make sure the proper variant of the remote is being used.
A remote designed to operate a system sold in another region will have no functionality. The model number on the back of the remote (or within the battery compartment) must end in -27 to operate a media center made in North America or -40 to operate a media center made outside North America. These numbers refer to the frequency (in megahertz) at which the remote communicates to the media console.
Be sure the house code on the expansion remote is set properly.
The house code of the expansion room remote control must match that of the main room remote control, otherwise, there will be no remote response. Determine the house code setting of the system and verify that house code setting on the expansion room matches. For more information, see
Changing house code settings
Try new batteries in the remote.
In case the battery or batteries in your remote are low or have no power, replace them. Alkaline batteries are recommended over rechargeable batteries, which might output lower voltage. (Note: Battery testers are not always reliable since they might detect power but not indicate if there is adequate power for the remote.)
Determine if there is an issue with the expansion remote by configuring the main remote as an expansion remote.
- Remove the battery cover on the back of the main room remote (an RC18T or RC38T) and set switch 5 to the up position
- Set the position of switches 6, 7, 8 and 9 to match the Room Code switch settings of the expansion remote
- Press the All Off button under front panel door on the media center to be sure all rooms connected to the media center, including the main room, are off
- With the system off, look at the Lifestyle media center display and select FM using the main remote. The message "Other Rooms Are On" will appear on the top line of the display. If the bottom line correctly reads "-- FM", the expansion remote is defective and needs to be replaced
- Return the position of switches 5, 6, 7, 8 and 9 on the main remote to the down position
- Replace the battery cover
Your media center may need service.
If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service
