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Popping or crackling sound from wireless bass module | Bose Music Amplifier
Check for sources of wireless interference.
It's possible that interference from other wireless devices are affecting the wireless functionality of your product. Check for other wireless devices in the area of your product (i.e. another router, cordless phone, wireless printer, smart TV, etc.). To determine if a device might be interfering, try unplugging its power cord or disabling Wi-Fi on the device. If the issue is resolved when a particular device is removed, try placing that device farther away from your product, if possible. Additionally, if the device has a wireless channel setting, try a different channel.
If the bass module is connected using a wired connection, try a wireless connection or use a shielded audio cable.
In a setup where a wireless connection has never been used, disconnect the audio cable from the bass module and soundbar then wirelessly connect the bass module. For more information, see Connecting the bass module.
If a wired connection is being used due to wireless interference, replace the cable between the bass module and soundbar with a shielded audio cable. A 15-foot (4.5 m) shielded audio cable is available to order through Bose.
If a wired connection is being used due to wireless interference, replace the cable between the bass module and soundbar with a shielded audio cable. A 15-foot (4.5 m) shielded audio cable is available to order through Bose.
