Clearing the product memory of paired Bluetooth devices | Bose Portable Smart Speaker

Sold from 2019

Clearing the product memory of paired Bluetooth devices | Bose Portable Smart Speaker

How do you want to clear the paired device list?

Using the buttons on the product

Clear the product memory of previously-connected Bluetooth® devices.

Power on your speaker, then press and hold the Bluetooth button for 10 seconds until the light ring fills white. Once clear, the top and bottom of the light ring glows blue to indicate your speaker is ready to connect a new device.

Using the Bose app

To clear the product memory of a connected Bluetooth device:

Note: The following Bose app images and options shown may differ depending on the product you have.

In the Bose app , tap the Source button.
If a different product is shown, tap the My Bose icon in upper-left corner then select the desired product then tap the Source button.
Select Bluetooth.
In the upper-right corner, tap Edit.
Tap the X to the left of the device you want your product to forget.
When prompted, tap Remove to confirm.
If the selected device is currently connected, Disconnect & Remove is presented instead.
Repeat the two previous steps to remove other devices, or select Done in the upper-right corner to exit.