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Using the buttons and touch controls | Bose QuietComfort Ultra Headphones (2nd Gen)
Headphone controls
The Multi-function button controls media playback. The volume strip controls the volume.
*NOTE: To quickly increase or decrease the volume, use a long swipe on the volume strip.
The Multi-function button controls phone calls. There are four microphones for phone calls on the headphones — two on the left earcup and two on the right earcup.
Media playback and volume
| Function | Headphones operation |
|---|---|
| Play or pause | Press the Multi-function button |
| Skip forward | Double-press the Multi-function button |
| Skip backward | Triple-press the Multi-function button |
| Volume up* | Swipe up on the volume strip |
| Volume down* | Swipe down on the volume strip |
Phone calls
The Multi-function button controls phone calls. There are four microphones for phone calls on the headphones — two on the left earcup and two on the right earcup.| Function | Headphones operation |
|---|---|
| Answer or end a call | Press the Multi-function button |
| End/Decline an incoming call | Double-press the Multi-function button |
| Answer second call and place the current call on hold | While on a call and a second incoming call is ringing, press the Multi-function button |
| Decline a second call and stay on the current call | While on a call and a second incoming call is ringing, double-press the Multi-function button |
