Too little bass or too much treble from product | SoundDock® Series II digital music system

Sound characteristics change depending on location and environment of the sound source. Moving the system closer to a wall or corner, or placing it on or near hard surfaces, increases bass response.

If available, connect another audio device using the same cables and connections to determine if the issue is related to the first device or its settings.

If the issue only occurs with a particular app, it is likely related to the app or app settings.

Try replacing the cables that connect your product. If no issue is heard with new cables, the first set of cables is the issue.

The iPod EQ settings affect its audio performance when connected to the Bose system. The system is designed to be used with the iPod EQ set to "Flat" or "Off." To adjust the EQ setting, scroll to the main menu and follow these steps:

1. Select "Settings" and press the center button
2. Select "EQ" and press the center button
3. Select "Flat" or "Off" and press the center button

For more information, refer to your iPod user's guide.

The volume from the system will seem lower in larger rooms than in smaller rooms. The level of sound will decrease when heard from greater distances. Try to place your system within 20 feet (6 meters) of the listening area.

Equalization, like bass or treble, is not adjustable on your product. You can try adjusting equalization on the connected device, if available. Try adjusting in small increments and check if the audio sounds better or worse to you. (Note: Greater adjustments can also impact volume level, which could create distorting or crackling audio.)

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.