"USB drivers not installed" message displayed | SoundLink® Air digital music system
soundlink®-air-digital-music-system
SoundLink® Air digital music systemSold from 2012 - 2014

"USB drivers not installed" message displayed | SoundLink® Air digital music system

To avoid this error, don't connect the USB cable until prompted by the Wi-Fi Setup app.

  1. Disconnect the USB cable from the SoundTouch adapter and from the computer
  2. Close the setup app
  3. Reopen the setup app
  4. Restart setup and wait until the app prompts you to connect the USB cable before connecting it.