Remote control does not work from a distance | Bose Solo 15 TV sound system

Be sure the remote is within range of the system.

The range of the remote is 20 feet

Check that nothing is blocking the front of your product.

If the remote sensor on your product is fully or partially covered, it might not detect the commands from your remote control. If anything is blocking the front of your product, move it and check if the issue is resolved.

Be sure the remote control sensor on your product is not in direct light.

If the remote sensor on your product is in a very bright area (e.g. in excessive sunlight or lighting), the light interference could affect the ability of your product to detect the IR light commands from your remote control. If there is excessive light on your product, try reducing it.

Try new batteries in the remote.

In case the battery or batteries in your remote are low or have no power, replace them. Alkaline batteries are recommended over rechargeable batteries, which might output lower voltage. (Note: Battery testers are not always reliable since they might detect power but not indicate if there is adequate power for the remote.)

Reset the universal remote.

Note: This process will erase all programming from the remote, including device codes and simultaneous system/device on/off control.

On the remote control, press and hold a source button (i.e., TV or CBL-SAT) until all six source buttons glow, then release. The button that was held remains glowing
On the number keypad, enter 981. The source buttons flash to confirm
Reprogram the remote. For more info, see Programming your remote.

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