Too much bass or too little treble from product | Bose Solo 10 series II TV sound system
If the sound lacks treble or has too much bass:
Try the following:
Be sure the system is set up properly and all connections are secure.
A connection may have come loose or may be connected incorrectly. For more info, see Setting up your product.
Adjust bass and treble controls on the connected audio device.
Many devices have sound options, like bass and treble controls or compression. Check the device menu for sound processing options and disable them. If the issue is resolved, re-add only the necessary sound options. For adjustable options, try small adjustments.
Be sure the bass adjustment is set properly.
If the bass setting is too low or too high, the overall sound quality may be impaired. Set the bass to the middle level for normal performance and adjust as needed. For information, see Adjusting the tone controls on your product.
Check to see if Dialogue Mode is on or off.
Dialogue mode provides optimal sound quality for dialogue-only programming, such as news and talk shows, by automatically adjusting the system’s sound settings. Turn this feature on or off and check if the audio quality is improved. For more information, see Turning Dialogue Mode on or off.
Check the audio settings of the connected device.
Many devices (i.e. cable boxes, game consoles, Blu-ray players, etc.) let you to adjust audio processing (i.e. bass, treble, compression, etc.). Disable any audio processing settings in the device menu or adjust any other related settings, then try again.
Reposition the system to change bass response.
Your speaker has a port on the back. Aiming the port of the speaker at a wall or corner can increase the amount of bass you hear. Conversely, moving the port of the speaker away from a wall or corner can decrease the amount of bass you hear.
Try connecting a different audio device.
If available, connect another audio device using the same cables and connections to determine if the issue is related to the first device or its settings.
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
