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Red and white flashing LED | Bose Sport Open Earbuds (2021)
If your product has been in extreme hot or cold temperature, wait until it reaches room temperature.
If the battery temperature is beyond the operating temperature range, wait until the product reaches room temperature, then try again.
Check for and install any available product updates.
On a computer, visit btu.bose.com and follow the instructions to ensure your product has the latest features and enhancements. See Checking the software or firmware version and Updating the software or firmware of your product.
Go to btu.bose.com to clear the error
You can reset the error lights by going to btu.bose.com via a computer:
If this does not work and the LED state doesn't change, your product will need service.
- Connect the product to a computer via a USB cable
- Go to btu.bose.com
- The application will check the error and clear it automatically. In some cases if your firmware is already up-to-date, you may see a prompt to continue. Click "OK" to reset the error.
If this does not work and the LED state doesn't change, your product will need service.
