Short battery life | Bose Sport Open Earbuds (2021)

Make sure to charge earbuds before use

The battery will drain if the earbuds are not used or on the charging base. This could happen upon first use or if the product has not been used or charged in a while. For best performance and longevity, charge your earbuds when not in use.

IMPORTANT: The earbuds' battery drains when stored in the carry case and not in use. For best results, ALWAYS charge your earbuds when not in use.

Make sure the earbuds are on the charging base correctly when charging

The direction of the earbuds must match the diagram on the charging base.

Look for the L and R markings to ensure you place the correct earbud on the correct side.
The earbuds will magnetically snap into place.
The status lights will blink white to indicate that they are charging and will glow solid white when fully charged.

IMPORTANT

If the earbuds are not placed on the charging base correctly, they will not charge

Correct Incorrect
If the status lights blinks blue, the earbuds are not on correctly and they will not charge
If you are playing music and place the buds on the charging base, the music should stop. If the music continues playing, the earbuds are not on the charger correctly and will not charge

Check for and install any available product updates.

On a computer, visit btu.bose.com and follow the instructions to ensure your product has the latest features and enhancements. See Checking the software or firmware version and Updating the software or firmware of your product.

Check if the battery is charged.

Be sure the battery is not depleted. For more info see, Checking the remaining battery charge and Charging your headphones.

Device tones and notification sounds can noticeably affect battery performance.

Common notifications and phone sounds include:

Game and application sound effects
Text and email notification tones
Lock/unlock sounds and keyboard clicks

These sounds and tones should be included in the overall calculation of usage time (standby time, talk time, and streaming audio time). The user may be able to turn off certain notifications via the device's Sound or Audio menu in order to reduce unnecessary battery consumption. If there are certain application sounds occurring that user does not need hear, refer to the settings menu of the application to disable such sounds

Notification tones are commonly sent from the device using the A2DP profile. On Android based devices, A2DP streaming audio can be completely disabled via the Media audio setting. To locate this setting, press-and-hold on the headset's listing in the phone's Bluetooth® menu and selection Options. On iOS devices, the use of this profile cannot be controlled

Reset your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.

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