Low audio | T8S ToneMatch® mixer

Determine if the problem is specifically related to bass performance.

If there is too little bass, see Too little bass or too much treble from product.
If there is too much bass, see Too much bass or too little treble from product.

Be sure the system is set up properly and all connections are secure.

A connection may have come loose or may be connected incorrectly. For more info, see Setting up your product.

Be sure the levels are set properly.

If levels are not set properly, performance will suffer. Follow these guidelines when setting levels:

Check the signal LED to be sure the input trim level is sufficiently set. The LED should be solid green, indicating a strong signal
If the LED is not solid green, increase the input trim level, stopping before the LED is red
When the input trim level is correct, increase channel volume and master volume to the desired levels

Make sure you select the correct ToneMatch preset.

An incorrect preset can affect sound quality. If there is no exact preset for the microphone or instrument, try something similar or set the control to Flat. For more info, go here and click the link under ToneMatch mixer presets and scenes.

Check the source volume level.

The source volume may be set too low or it may be muted. If it has a power switch or volume control, be sure it is on and set to the desired level.

Reset your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.

Plug in a different audio source.

Connected a different audio source to determine if the issue is related to the source: If audio is being sent to your system from a a microphone, try a different microphone; if an instrument is connected, try a different instrument.