App controls do not affect connected product | Bose Ultra Open Earbuds
Reset your product.
Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more information, see Resetting your product.
Reboot your personal device.
Restart your device (smartphone, tablet, or computer) by turning it off for 30 seconds and then turning it back on to fix any temporary Bluetooth or audio issues.
Uninstall and reinstall the Bose app.
In case an issue occurred with the app, uninstall it from your device, download and reinstall it, then try again.
