Understanding LED indicator status lights and information | Bose Ultra Open Earbuds (2nd Gen)

Earbuds Status Light

The earbuds status light is located on the inside surface of the charging case.

Bluetooth status - Shows the Bluetooth connection status to mobile devices

• Slowly pulses blue - Ready to connect
• Quickly blinks blue - Connecting
• Solid blue (5 seconds) - Connected
• Blinks white twice - Device list cleared

Battery status - Shows the earbud battery charge level, update, and error status

• Solid white - Fully charged
• Solid amber - Charging
• Blinks white - Determining battery status
• Blinks white twice, slowly blinks blue, and turns off - Reboot complete
• Blinks white 3 times (repeated) - Updating firmware
• Blinks amber and white - Error, contact Bose customer service
• Quickly blinks amber - Error: Earbuds aren't properly placed in the charging case. 
  • Remove the earbuds and make sure the charging contacts on the earbuds are aligned with the charging pins in the case

Charging Case Status Light

The status light on the front of the case indicates the battery charge level of the case.

Battery status - Shows the charging case battery charge level, update, and error status

• Solid white -Fully charged (100% and plugged in)
• Solid white (5 seconds) - Charged (34% – 99%)
• Solid amber (5 seconds) - Low charge (10% – 33%)
• Blinks amber twice - Need to charge (less than 10%)
• Slowly blinks amber - Charging and plugged in
• Blinks white 3 times (repeated) - Updating firmware
• Blinks amber and white - Error, contact Bose customer service