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System will not turn off | VideoWave® III entertainment system - 46''
Try to operate the system using the remote control.
If the remote control operates the system, see Buttons on product do not work or work intermittently.
The monitor's backlight will remain on while the system turns off.
During the turn off process, the backlight will remain on. This may take about 15 seconds. This is normal
Try unplugging from power for one minute.
Unplug the system from power and wait for one minute. Then, plug it back in and turn it on. Check if it turns off properly.
Your Product Requires Service
If these steps do not resolve your issue, please click Start Repair or Replacement below to explore your available options.
Note: If you are unable to provide a valid Serial Number or Date of Manufacture code for your product, we are not able to process any repair, exchange or trade in transactions.
Bose Customer Support can still provide troubleshooting support if required.
If you need help locating your serial number, please refer to the Serial Number Location article for your product, which provides instructions on where to find it.
