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Cannot tune to a desired AM or FM radio station | Wave® SoundTouch® music system
Determine if the issue is with channel spacing.
If radio stations display and tune properly but there is still a reception problem, see No or poor AM or FM radio reception.
Use the SoundTouch app to listen to the station, if available.
TuneIn and iHeartRadio are available for free in the SoundTouch app. Check if the station you want to hear is available from either service. Streaming the station from the app avoids reception issues experienced with AM/FM radio. For more info, see Using the SoundTouch app.
Your Product Requires Service
If these steps do not resolve your issue, please click Start Repair or Replacement below to explore your available options.
Note: If you are unable to provide a valid Serial Number or Date of Manufacture code for your product, we are not able to process any repair, exchange or trade in transactions.
Bose Customer Support can still provide troubleshooting support if required.
If you need help locating your serial number, please refer to the Serial Number Location article for your product, which provides instructions on where to find it.
