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Display frozen | Wave® SoundTouch® music system
Verify if the issue is with the display or the power to the system.
Try playing an audio CD or the AM/FM radio source. If there is no sound, there may be a power problem. See Product will not turn on.
Your Product Requires Service
If these steps do not resolve your issue, please click Start Repair or Replacement below to explore your available options.
Note: If you are unable to provide a valid Serial Number or Date of Manufacture code for your product, we are not able to process any repair, exchange or trade in transactions.
Bose Customer Support can still provide troubleshooting support if required.
If you need help locating your serial number, please refer to the Serial Number Location article for your product, which provides instructions on where to find it.
